About us

We are reach and we support people in their own homes to live the life they want. The support we offer people is designed for each person. It can range from supporting people 24 hours a day to just a few hours support.


We provide housing and support which makes a real difference to people’s lives. We do this by putting people first and shaping our service to each and every person.

Our Approach

We get to know people, listen to them and then design and provide services that enable them to live the life they want.

We’re focused on supporting people to live happy, independent lives because we believe everybody has the right to do so.

Why we are different

We regard the people we support as experts: Experts in their own needs and aspirations and experts in regard to the disability or difficulties they face.
This means our services are shaped by the people using them, and continually tailored to their changing needs and circumstances.

The Formal Stuff

We are registered as a Domiciliary Care Agency with the Care and Social Services Inspectorate for Wales (CSSIW), Care Quality Commission (CQC) and as an Accredited Support Provider with the Welsh Government.

Our people

Gavin Chichester

Clinical Practice Specialist

Andrew Gray

Director Care and Support

Louise Cross

Interim Head of Service, Wales

Emma Lovell

Interim Head of Service, England

Isobel Lloyd

Quality Assurance Officer

Sarah Evans

Engagement Officer

Our Values

This isn’t just a list of good words. Our values describe the people we are. They describe the way we have always done things and the way we always will.


  • Positive
  • Connected
  • Considerate


Reach, told by the people we support



CQC inspection reports